a) Discuss the process and scope of communication. (Unit 1)

b) How clarity can be achieved in technical communication? Describe. (Unit 1)

a) How can soft skills contribute to success in one's professional life? Explain. (Unit 2)

b) What is the difference between verbal and non-verbal Communication? Explain with examples. (Unit 2)

a) What is technical research paper? What is the structure of technical research paper? (Unit 3)

b) Enlist the features, types and structure and format of Technical reports. (Unit 3)

a) What benefits does audience analysis provide you as the speaker? Give answer. (Unit 3)

b) What does decorum mean? What are the different forms of decorum? Explain. (Unit 4)

a) Write a short note on: (Unit 5)

i) Pronunciation Etiquette

ii) Tone

b) What is syllable in technical communication? What are the different types of syllables? What are the rules of syllables? Discuss. (Unit 5)

a) Classify importance of communication in globalized world. (Unit 1)

b) What are the barriers to effective communication? How can we overcome language barriers? (Unit 2)

a) What are the styles of writing in technical communication? Explain. (Unit 3)

b) What is Memo? For what purpose are Memo used? You are the managing Director of ABC limited. Draft a memo to the customer relations officer for not attending to a customer complaint. (Unit 3)

Answer the following. (any two)

a) Professional personality Attributes (Unit 5)

b) Speech and personality (Unit 5)

c) Delivery and Content of presentation (Unit 4)

d) Combating Nervousness (Unit 3)