CY-301 – Technical Communication

Rajiv Gandhi Proudyogiki Vishwavidyalaya, Bhopal
New Scheme Based On AICTE Flexible Curricula
CSE-Artificial Intelligence and Machine Learning | III-Semester

Syllabus Content & Previous Year Questions

Unit 1: Technical Communication Skills


Understanding the process and scope of Communication, Relevance, & Importance of Communication in a Globalized world, Forms of Communication, Role of Unity, Brevity and Clarity in various forms of communication.



Previous Years questions appears in RGPV exam.

Q.1) Explain the Unity, Brevity and clarity in various forms of communication. (Nov-2022)


Q.2) Discuss the process and scope of communication. (Nov-2022, Dec-2023)


Q.3) Classify importance of communication in globalized world. (Dec-2023)


Q.4) How clarity can be achieved in technical communication? Describe. (Dec-2023)

OR

Why clarity is the ultimate goal of technical communication how can you achieve clarity? (June-2024, Dec-2024)


Q.5) Discuss the forms of technical communication with suitable examples. (June-2024, Dec-2024)


Q.6) Discuss the impact of technology on the process and scope of technical communication. (Dec-2024)



Expected Sample Questions for Dec-2025 Exam (Based on Syllabus Analysis)

Q.1) Explain the Role of Unity, Brevity, and Clarity (The 7 Cs) in communication. (Predicted)


Q.2) Discuss the relevance and importance of communication in a globalized world. (Predicted)


Q.3) Differentiate between General Communication and Technical Communication. (Predicted)


Q.4) What do you understand by 'Downward' and 'Upward' communication? (Predicted)


Q.5) Explain the communication process with a neat block diagram. (Predicted)

Unit 2: Types of Communication & Soft Skills


Types of Communication: Verbal & Non-verbal Communication, Classification of NVC, Barriers to Communication, Communicating Globally, Culture and Communication.
Soft Skills: Interpersonal Communication, Listening, Persuasion, Negotiation, Communicating bad news/messages, communicating in a global world.



Previous Years questions appears in RGPV exam.

Q.1) Briefly describe about Interpersonal Communication? (Nov-2022)


Q.2) Explain the barriers of Communication in detail. (Nov-2022, June-2024)

OR

What are the barriers to effective communication? How can we overcome language barriers? (Dec-2023)


Q.3) How can soft skills contribute to success in one's professional life? Explain. (Dec-2023)


Q.4) What is the difference between verbal and non-verbal Communication? Explain with examples. (Dec-2023, June-2024)


Q.5) Communicating in a global world. (Dec-2023, June-2024, Dec-2024)


Q.6) Discuss the role of technology in facilitating global communication. What are its advantages and challenges? (Dec-2024)


Q.7) What are the key principles to keep in mind when delivering bad news in a professional setting? (Dec-2024)


Q.8) Provide a detailed classification of NVC. How do you apply the NVC process? (Dec-2024)



Expected Sample Questions for Dec-2025 Exam (Based on Syllabus Analysis)

Q.1) "Culture and Communication are two sides of the same coin." Discuss. (Predicted)


Q.2) Define Listening. What are the different types of listening? (Predicted)


Q.3) Explain the process of Negotiation. What are the qualities of a good negotiator? (Predicted)


Q.4) Differentiate between Persuasion and Negotiation. (Predicted)


Q.5) What is Kinesics? Explain the role of body language in communication. (Predicted)

Unit 3: Writing Skills & Speaking Skills


Writing Skills: Traits of Technical Writing, Principles of Business Writing, Style of Writing, Writing Memos, Letters, Reports, and Types of technical reports, Characteristics, format and structure of technical reports, Writing Research Papers.
Speaking Skills: Audience-awareness, Voice, Vocabulary and Paralanguage, Group Discussion, Combating Nervousness, Speaking to one and to one thousand, Mock Presentations.



Previous Years questions appears in RGPV exam.

Q.1) What are the traits/characteristics of technical writing? (Nov-2022, June-2024)

OR

What are the principles of business writing? (Nov-2022)


Q.2) Explain format and structure of Technical Report. (Nov-2022)

OR

Enlist the features, types and structure and format of Technical reports. (Dec-2023)


Q.3) What is technical research paper? What is the structure of technical research paper? (Dec-2023)


Q.4) What benefits does audience analysis provide you as the speaker? Give answer. (Dec-2023)

OR

Explain the importance of understanding the audience in technical communication. Provide two examples. (Dec-2024)


Q.5) What are the different styles of writing in technical communication? Explain. (Dec-2023, Dec-2024)


Q.6) What is Memo? For what purpose are Memo used? You are the managing Director of ABC limited. Draft a memo to the customer relations officer for not attending to a customer complaint. (Dec-2023)


Q.7) Combating Nervousness. (Dec-2023)

OR

What are the common causes of nervousness during public speaking or communication? (Dec-2024)


Q.8) Mock presentation. (June-2024, Dec-2024)


Q.9) Write a letter to the DELL Company placing order for the supply of Two Hundred computers with latest features. (June-2024)


Q.10) Vocabulary and paralanguage. (June-2024, Dec-2024)


Q.11) You observed a fire accident in a slum area near your colony on Saturday night. The incident left you deeply disturbed by the tragic scene. Write a detailed report on the accident, including the cause, damages, response from authorities, and the impact on the affected community. (Dec-2024)



Expected Sample Questions for Dec-2025 Exam (Based on Syllabus Analysis)

Q.1) Explain the principles of Business Writing. (Predicted)


Q.2) Differentiate between a Technical Report and a Research Paper. (Predicted)


Q.3) What are the different types of Technical Reports? Explain Feasibility Report. (Predicted)


Q.4) "Speaking to one is different from speaking to one thousand." Elaborate. (Predicted)


Q.5) Draft a Sales Letter for a new software product. (Predicted)

Unit 4: Job Interviews, GD & Presentations


Job Interviews: Preparing for interviews, assessing yourself, Drafting Effective Resume, Dress, decorum and Delivery techniques, Techniques of handling interviews, Use of Nonverbals during Interviews, Handling turbulence during interviews.
Group Discussion: Objective, Method, Focus, Content, Style and Argumentation skills.
Professional Presentations: Individual Presentations (Audience Awareness, Body Language, Delivery and Content of Presentation).



Previous Years questions appears in RGPV exam.

Q.1) What is an Interview? Write do's and don'ts of an interview. (Nov-2022, June-2024)


Q.2) Discuss style and argumentative skills in group discussion. (Nov-2022, June-2024)


Q.3) What are the different types of presentations? Explain. (Nov-2022, June-2024)


Q.4) Explain various types of interviews. How should an interviews prepare for a selection of an interview? (Nov-2022)


Q.5) Write a letter of application along with your resume for the post of Software Engineer at TCS, Mumbai. (Nov-2022)


Q.6) What does decorum mean? What are the different forms of decorum? Explain. (Dec-2023)


Q.7) Delivery and Content of presentation. (Dec-2023)


Q.8) Group discussion. (June-2024)

OR

What is the primary objective of a group discussion, and how does it differ from other forms of communication? (Dec-2024)


Q.9) How does body language influence the perception of a professional presentation? (Dec-2024)



Expected Sample Questions for Dec-2025 Exam (Based on Syllabus Analysis)

Q.1) How to handle turbulence during interviews? (Predicted)


Q.2) Explain the SWOT analysis for self-assessment before an interview. (Predicted)


Q.3) What is a Functional Resume? How is it different from a Chronological Resume? (Predicted)


Q.4) Discuss the importance of Dress and Decorum in a job interview. (Predicted)


Q.5) Explain the strategies for an effective Individual Presentation. (Predicted)

Unit 5: Grammar & Linguistic Ability


Basics of grammar, common error in writing and speaking, Study of advanced grammar, Vocabulary, Pronunciation Etiquette, Syllables, Vowel sounds, Consonant sounds, Tone: Rising tone, Falling Tone, Flow in Speaking, Speaking with a purpose, Speech & personality, Professional Personality Attributes.



Previous Years questions appears in RGPV exam.

Q.1) What is the difference between General and Technical vocabulary? (Nov-2022, Dec-2024)


Q.2) What are the common errors in speaking and writing? (Nov-2022, June-2024)


Q.3) Pronunciation Etiquette. (Dec-2023, Dec-2024)


Q.4) Tone. (Dec-2023)


Q.5) What is syllable in technical communication? What are the different types of syllables? What are the rules of syllables? Discuss. (Dec-2023)

OR

What is a syllable? Write examples of English syllables. (June-2024)


Q.6) Explain Attributes of Professional Personality in brief. (Dec-2023, June-2024)


Q.7) Speech and personality. (Dec-2023)


Q.8) What are the basic of grammar? What is grammatical correctness in technical writing? (Dec-2024)



Expected Sample Questions for Dec-2025 Exam (Based on Syllabus Analysis)

Q.1) Explain the difference between Vowel sounds and Consonant sounds. (Predicted)


Q.2) What is 'Flow in Speaking'? How can it be improved? (Predicted)


Q.3) Discuss the concept of 'Speaking with a purpose'. (Predicted)


Q.4) Explain the importance of 'Tone' in communication. Differentiate between Rising and Falling tone. (Predicted)


Q.5) What is the role of advanced grammar in technical writing? (Predicted)